How to set up two-step authentication on Google Chrome
After the first access to the C+ Portal, you will be directed to the two-step authentication configuration step in the Copastur system, which can be done in two ways: on your computer or mobile phone, as you prefer.
This article will help you in setting up the authentication on your browser Google Chrome.
Click here if you prefer to configure on the Microsoft Edge browser.
Click here if you prefer to configure on your mobile phone.
📃 How does it work? Two-step authentication is an effective way to protect your online accounts from being hacked. Even if your account is hacked, you will still need to enter the unique code (token), which can only be obtained on your mobile phone or computer.
To configure authentication, it is necessary to provide your login, password and token, which can be generated via:
-
Browser extension: you can install an extension in your Chrome browser to generate a temporary token each time you access the system;
-
Mobile app: it is possible to install an app on your mobile phone to generate a temporary token each time you access the system.
⛔ Warning! If you install the extension in your browser, don't install the application on your mobile phone. It is not possible to use more than one application to generate the temporary token.
To set up two-step authentication on your computer, follow the steps below:
Download extension in Google Chrome browser
1. In the right-hand side of the Google Chrome home page, click on the three-dot icon:
2. Hover over Extensions and click on Visit Chrome Web Store;
3. In the search bar, search for "Authenticator" and click on the Authenticator extension:
4. Click on Add to Chrome > Add extension to install the extension on your computer.
5. After installed, it is necessary to pin this extension in the taskbar of your browser. Click on the puzzle icon, locate the Authenticator extension and click on Pin:
Configure authentication
⚠️ Importante! at this time it is necessary that you are on the configuration screen of the two-step authentication of the desired Copastur system.
1. In the Chrome taskbar, click on Authenticator > Scan QR code:
2. Click and drag to completely bypass the QR code displayed on the screen of the Copastur system;
3. A confirmation message will be displayed, click on Ok;
4. On the same screen where you find the QR Code, fill in the fields below:
-
One-time code: fill in the code presented in the extension;
-
Device name: fill in the device name as shown below the authentication code.
5. Click on Submit to finish the configuration;
6. Once done, use the extension whenever you need to access the Copastur system.
⚠️ Important!
-
The configuration action is only required on first access to the system. The next accesses will only ask for the token provided by the extension installed in your browser, as GIF below:
- If the authentication setup has displayed the message "Invalid authenticator code", pelase contact the Latam Support team via e-mail productos.latam@copastur.com.br requesting a two-step configuration reset.