It is possible to send messages to the consultant or approver within the platform, in order to keep a history of interactions on the request for later reference.
To send messages to the consultant or approver, follow the steps below:
1. Access Argo;
2. Click on Query:
3. Use the search filters to find the desired request;
4. Click on the Register Follow-up icon:
5. Select who should receive your message from Traveler, Requester, Attendant (Agency) or Approver;
6. Write your message and click on Save Follow-up.