Bus tickets can be requested from the Agency or booked directly on the platform, if your company has this option configured and your user has this permission — check out more information in How to book bus tickets (Online). 


To request for bus tickets from the Agency, follow the steps below: 


1. Access Argo; 


2. Click on Bus; 



3. At the top of the screen, indicate the Traveler(s) and click Include;  


4. Fill in the origin and destination data, date and period and select the “Round trip” option, when necessary; 


📃 Information: If you cannot find the desired bus station, please contact the Copastur Products team so that we can register it on the platform. 


✅ Tip! You can use the previous searches at the bottom of the screen to speed up your search. 


5. Click on Request the Agency;  


6. If necessary, include an observation and click on Confirm;  


7. A confirmation message will appear. Click on Close; 


8. Click on Conclude to complete the request; 


9. Indicate the Reason and Debit Allocation if your company has this setting and click on Proceed; 


10. Select the Authorizer if your company has an approval flow and click on Make the request. 


📃 Information: At this point, your request is sent to the agency to quote and send you the options to choose from. At the top of the booking, the status "Awaiting quotation" is displayed and after the quotation has been sent, it changes to " Awaiting selection". 



See also: How to select or decline the options sent in the quotation